Amazon Glow
A category-defining product with life-changing goals, mired in thrash and churn. How I led the team out of the woods.
Holistic Fulfilment Redesign
Sounds like a wellness spa treatment, but it’s actually the story of the first time anyone took a look at the Amazon Fulfillment Center experience top-to-bottom, and end-to-end.
Amazon Key
Here’s the pitch: let Amazon have the keys to your house so we can come in when we need to. How we delivered a crazy-sounding concept to market and into homes.
RFID Everywhere Envisionment
Sometimes taking the tech out of the tech is the fastest way to communicating a vision.